Q1:How can I search my part in your website? How you guarantee the fitment, e.g. GWM TANK300, LDV T60?
A1:You can search by OE number or by make/model/system in home page or search directly key words at top search window. If you have a long list of parts, please send to our customer service mailbox info@asiautos.net and we will match up for you.
For 1st deal, we will send you the product picture and product details for your double check and can only quote after customer double confirm with us.
Q2:I’m interested in your full part list of MG, how can I get your catalogue?
A2: Just send your request to our customer service mailbox info@asiautos.net , we will send you our e-catalogue for your look-up.
Q3:if some of my parts are not on your website or catalogue, could you help me check the quote?
A3: Surely, we can not list our 10,000 + OE number due to server limit, but we will manually check out the missing parts when you send the list to our customer service mailbox info@asiautos.net .
Q4:How long is the lead time of listed parts? Which areas can you ship to ?
A4: We can ship out in-stock part in 7~10 days and order-to-make part in 2wk~8wk after receive the payment, and we will indicate the exact lead time in our official quote. We can ship to APEC, MENA, Europe and Middle Asia areas via air or sea and build partnership with most global or regional logistics suppliers.
Q5:How can I build trust with your company? Do you have any shop on global B2B platform?
A5: For new customer, we will send our company profile/business license for verification and can set up video audit with customer. We surely welcome customer to audit our company on site and visit our plant partner.
If customer still have low trust on us, we can make the deal via global B2B platform e.g. Alibaba, Ebay. For high amount deal, we can issue L/C to secure the deal.
Q6:How can I make the payment? Can I buy some sample for trial use? What’s your minimum order quantity?
A6: we offer multiple payment options, e.g. TT, L/C, paypal. Payoneer… please refer to our Quality& Service-> Service Flow for details.
we can offer 20 USD free sample limit for new customer and customer need to cover the logistics cost, please refer to our Contact US-> Free Sample for details.
For most parts, we can offer minimum order quantity as 5 pcs and can decrease the quantity for some expensive parts.
Q7:How long is the part’s warranty? Can I return or refund the defective parts in warranty?
A7: Please refer to Quality& Service-> QC&Warranty-> Warranty for details.
Q8: Can I distribute Asiautos parts in my country? What kind of support and benefits can I have?
A8: Please refer to Contact Us-> Dealership
Q9: Our company is familiar with Japanese/Korean car parts but very fresh with Chinese car brand and auto parts, could Asiautos deliver some basic training to us so that we can better sell the product to end customer?
A9: it’s our pleasure to share the necessary knowledge or deliver training to our potential customers so that they can start the business, we regularly update our Parts Academy& Training modules to share latest Know-how and grow up together with our partners. Just join our membership and subscribe the update. Any comments or suggestions, we’re happy to hear form you!
Q10: Our company's looking for some MG ZS parts for our car fleet, could we set up company account at your side?
A10: Surely, we can provide package solution for fleet customer like you and discount on annual demand on popular models like MG3, MG ZS.
Q11: Is the MAXUS T60 same as LDV T60?
A11: Currently LDV is equal to MAXUS, and they are from same company entity and only differentiate in logo.
Q12: As GWM is still rare in our country, how can you guarantee the part fits with my model , e.g. HAVAL Jolion MY2021.
A12: we usually need OE number/ VIN/ old part picture to lock the fitment.
